Printers

New printer asks for a name (Workhorse, Prusa #1), the model or hardware (Prusa MK4, Bambu X1C), a Status (see Printer status), power draw in watts, print hours so far, machine cost, lifespan in print hours, and notes. Print hours go up on their own only for a printer linked to FoxTrack Bridge (paid plans); for any other printer, update them by hand. Power draw prices electricity on quotes (Pro and Farm) and in product costs; machine cost and lifespan add depreciation per print hour to both, and a lifespan of 0 skips it. The Printers page has a Fleet view (cards) and a Live view (live status tiles for Bridge-connected printers). The Free plan allows 1 printer and Pro 5; Farm is unlimited. At the cap, the New printer form shows the limit instead of its fields; upgrade under Settings → Billing to add another, or delete a printer you no longer need (deleting also removes its maintenance history, see Deleting a printer).

Status, in the printer form (Edit on the printer), says whether a machine can take work: Ready, In maintenance, Offline or Retired. Set it by hand when a printer breaks down, goes in for service or leaves the fleet. A printer linked to FoxTrack Bridge also shows what it is doing right now (Printing, for example) on its card, read from the Bridge. The Bridge does not change the status you set here, so set a repaired printer back to Ready yourself. The status shows on the printer's card. In maintenance, Offline and Retired printers still appear in the printer pickers on orders and the fulfillment queue, with the status after the name (Workhorse (offline)), so assigning work to one is a choice you can see. A product's printer list leaves Retired printers out. Retired is only a status: the printer stays on the Printers page. To take a printer out of every picker, archive it (see Archiving a printer). A retired or archived printer still counts towards your plan's printer cap. Deleting it frees the slot, but also deletes its maintenance schedules, service log and downtime history (see Deleting a printer). Log the repair itself on the Maintenance page.

A printer that has left the fleet (sold, broken for good) can be archived instead of deleted, so its history stays. Open the printer, press Edit, then Archive at the foot of the form and confirm. It leaves the Printers page, the print queue and every printer picker, and its status becomes Retired. Lines that were assigned to it go back to No printer yet. Its print hours, maintenance log, installed hardware and past work stay.

To see archived printers, turn on Show archived on the Printers page; they show an Archived chip. Open one and press Unarchive to bring it back as Ready; lines that were on it are not put back, so assign them again. An archived printer still counts towards your plan's printer limit. Deleting it frees the slot but also deletes its maintenance schedules, service log and downtime history, so upgrade instead if you want to keep them. Archiving is written to the activity log.

Click a printer to open its detail view. It has these sections: Live (progress, time left, temperatures, the AMS, the pause, resume, stop and light buttons and the camera when the printer is linked to a Bridge device; the Bridge device and its link menu sit at the bottom of this section; click an AMS slot or the External spool to set its filament, see Setting the filament in an AMS slot under Integrations; after a print that FoxTrack started has ended, it asks how the print went, see Print results), Print queue (the open order and restock lines on this printer, the same lines the page's Print queue shows, with an Add work to this printer… picker), Installed hardware (titled groups such as Nozzle → 0.4mm, 0.6mm Hardened Steel) and, when the printer has any, Notes for mods and quirks. A printer with no Bridge device shows a Pick a Bridge device… menu in its Live section when an unlinked device is waiting. Edit opens the same form as adding.

When a print that FoxTrack started has ended, the printer asks how it went. The question sits under the printer's tile on the Printers page (Live view) and in the Live section of the printer's detail view. It says Print ended with the file name (and the plate number for a file with several plates), then how it ended, such as Finished after 2h 10m, Cancelled or Stopped with an error, and asks you to clear the plate and say how it went. Printing a file needs Bridge (see Printing a file from FoxTrack under Integrations).

• Good records the print as good and nothing else changes.
• Good, print again records it as good, then sends the same file to the same printer with the same AMS slots in one tap, when the printer is ready. If the printer is not ready, or the slots no longer fit, the Print dialog opens with the build plate box already ticked and says what needs a look. This button shows only while the file is still attached to the variant.
• Failed opens Print failed, with a row for each filament in the file. Grams lost starts from the filament's grams in the file and how much of the print time ran (a print that finished counts as all of it), so change it if you know better. Pick the Spool it came from: FoxTrack suggests one of the same material, with a close colour if there is one. For an order line, the first row starts on the line's own spool. Add a Note if you like, then press Record failed print. The grams come off the spools you picked. A row with 0 grams or no spool is left out.

When the print was started from an order line, Failed also puts the line back to the first status of your pipeline (Pending in a new workspace) and counts one failed print on it, the same as Print failed on the order page (see Recording a failed print under Fulfillment). If you already pressed Print failed on the order page for that print, nothing is recorded a second time. A failed print of a product, with no order line, shows in the activity log (Settings → Activity, for owners and admins) as Print failed.

FoxTrack does not ask about a print that was started outside FoxTrack, such as from Bambu Studio, the Bambu Handy app or the printer's screen, or about a plate printed from the print planner (the planner's own Now card has Mark done and Mark failed). Only the newest FoxTrack print on a printer is asked about, the question waits while the printer is printing, and a print nobody answered for 14 days is no longer asked about.

Work is assigned per line item: pick a printer on the line in the order form, on the card in the Fulfillment queue, or on the order's fulfillment page. From the printer's side, open the printer and use Add work to this printer… in its Print queue: pick one line, or an order's "all lines" entry to move every open line of that order at once. The x on a line takes it off the printer. The Print queue at the bottom of the Printers page groups every open line by printer, with lines that have no printer yet in a closed No printer yet group at the end. When a line reaches a terminal item status its printer is freed automatically.

Live status comes from FoxTrack Bridge, a small agent that runs on your shop network and streams printer status into FoxTrack with no cloud account in the middle. It is available on the Pro and Farm plans: generate a Bridge token under Settings → Integrations → FoxTrack Bridge, install Bridge on a machine on the same network, and link each printer it reports on the Printers page (the Integrations, Bridge, API and webhooks topic has the steps). Bridge connects Klipper printers, and Bambu Lab printers over their local MQTT connection. The pause, resume, stop and light buttons work from any device while the printer shows as online: the command goes through FoxTrack, Bridge picks it up within a few seconds (up to 30 seconds if you only just opened the page), and the button row shows the result. While the printer is offline the buttons and the Camera toggle are hidden, and the detail view shows when Bridge last heard from it. If Bridge stops before it picks a command up, that command expires after 2 minutes and the row says so; start Bridge and press the button again. While a page with your printers is open, Bridge sends updates about every 10 seconds. When nobody is looking, it checks in about once a minute, and it catches up within 30 seconds of you opening the page.

FoxTrack shows a Bridge printer's camera in two ways.

• Live picture. It streams from Bridge, so it only loads when your browser runs on the same computer as Bridge. The live tile tries it first, and the detail view has a Camera toggle for it.
• Snapshot. Everywhere else you see the latest snapshot Bridge sent, marked with how long ago it was updated. While a print is running or paused, Bridge sends one about every 30 seconds when a page with your printers is open, and about every 10 minutes when nobody is looking. An idle printer's snapshot does not change.

A live tile with neither shows no picture. Bridge can read the camera of Bambu Lab A1, A1 mini, P1P and P1S printers; X1 and H2 series cameras use a stream Bridge cannot read yet. For a Klipper printer, set the webcam URL on the printer in the Bridge dashboard: Bridge sends Klipper snapshots only when that URL is set.

Schedules and the service log live on the Maintenance page, per printer. Downtime hours logged there feed the Downtime by printer and Downtime by month reports (Pro and Farm). To show that a printer is out of action while it waits, set its Status to In maintenance or Offline (see Printer status).

Open the printer, press Edit, then Delete at the bottom of the form (owners and admins only). Deleting removes the printer with its details and installed hardware, its maintenance schedules and its service log, so its downtime leaves Reports too. Orders and products that used the printer are kept. Their lines, print queue items and print history lose the printer. It cannot be undone. To keep the printer's history and only take it out of the way, archive it instead (see Archiving a printer). If the printer is linked to a Bridge device, read Linking Bridge printers to your printers (in the Integrations topic) before you delete it.